Pharmacy First Service, available out of hours
Speak to a pharmacist remotely or in-store
The FREE service is available out of hours (before 9pm) in any of our branches, or remotely depending on how you wish to book the consultation with us.
How it works
This video explains how the Pharmacy First service works, highlighting the seven conditions and the eligible age ranges.
Request an appointment, and we'll call you back within 20 minutes
We'll aim to call you back within 20 minutes.
Also available out of hours.
Sore throat
Sore throats are a common discomfort often associated with viral infections such as the cold or flu, or as a consequence of smoking. In rare cases, bacterial infections can also be the culprit.
Infected insect bite
Insect bites or stings are not usually serious and get better in a few days. But sometimes they can become infected or cause a serious allergic reaction.
Uncomplicated UTI (water infection) in women
Urinary tract infections (UTIs) encompass a range of infections affecting different parts of the urinary tract, such as the bladder (cystitis), urethra (urethritis), or kidneys (kidney infection).
Acute otitis media (ear infections) – can only be treated in-clinic
Ear infections, especially in children aged 1 to 18 years old, are characterised by a range of symptoms that can be effectively addressed with appropriate treatment options.
How it works
Step 1
You book a free appointment with one of our NHS trained consultants.
Step 2
A consultant will review your request and call you back within 20 minutes.
Step 3
We will carry out a FREE consultation
in-store or remotely.
Our dedicated pharmacists are ready to offer expert healthcare advice and recommend over-the-counter treatment options. With many of our stores open after 6 pm across the UK, you can conveniently access support from a pharmacist at a time that suits you.
Our pharmacists undergo comprehensive training, including the management of common health concerns, enabling them and their team to provide guidance on suitable over-the-counter medications for minor ailments.
Should your symptoms suggest a more serious issue, our pharmacists can guide you to the appropriate healthcare professional.